Frequently Asked Questions
Where are you based?
We are based in Telford, Shropshire. However, we operate across not only Shropshire but also Staffordshire, Cheshire, Greater Manchester & the West Midlands providing happy customers with beautiful bespoke kitchens and fitted furniture!
How do I know about the quality of your work?
You can hear for yourself from some of our previous customers if you head over to the 'Testimonials' page - Why not see what they have to say?
Will I have my own project manager?
We are a family run business, with our projects being directly managed and headed up by our director Brad who is widely experienced and respected in this field.
Can I get a quote?
If you fill out the 'Contact Us' form then we will be in touch. Brad and the team will be happy to share their expert opinion and help you achieve exactly what you want! Or, if you prefer, why not contact us on 01952 768 052 and we can have a chat about your requirements!
What type of work do you undertake?
Our speciality here at Prestige Interior Projects is bespoke kitchens but we're not confined to this! We also produce handcrafted bespoke furniture including wardrobes, media units and other fitted and freestanding furniture. In essence, tell us what you need and we'll tell you if we can help!
What's the difference between standard kitchens and bespoke kitchens?
Walk into any of the large DIY or specialist kitchen outlets and you'll be able to see kitchen designs in-situ. You will probably also be able to sit down with a designer who might be able to create an on-screen picture of how your finished kitchen will look. They might also be able to fit the kitchen in a matter of weeks for you from the date of order. This is the mass market kitchen - the one that you see in many people's houses and is 'standard'.
Do you have a brochure you could send me?
The reality is that we can design a kitchen to your individual preference and style, so we're not confined by a brochure. Essentially, anything and everything is possible. We would suggest that before meeting with Brad, you put a 'mood board' together of images that you could pull from social media sites such as Instagram or Pinterest, for example, or even from high end kitchen magazines, for instance. This will give Brad an idea of what you have in mind as a starting point.
Will you visit me at home?
Of course, it's important to see the project first hand! The reality is that Brad will probably visit multiple times as you sit down to discuss the project in more and more detail and when he has drawn up the CAD drawings. This is all part of the service!
How quickly can you install my bespoke kitchen?
Quality takes time. You'll need to be prepared to wait as Brad designs the kitchen and then handmakes the units with precision and exactness to achieve the fabulous finish you want. Depending upon the size of the project, it can be anything from a few weeks to a few months from start to finish! Remember, these are not 'off-theshelf' kitchen units, they are all handmade. Believe us, it will be worth the wait! Of course, if you have a specific, realistic date requirement in mind, then we'll always do our best to accommodate this - let's talk!
What form of payment do you accept?
Payment is made by electronic funds transfer. We will provide you with our bank details on your official quotation.
What are your payment terms?
Once you've decided that you would like to proceed with your order, we work on the following basis:
40% required to commence the project;
30% required before installation;
Balance due on completion of the project.